Payment and Delivery Methods

Payment methods﹕

Octopus HK

Apple Pay

Google Pay

WeChat Pay

Alipay HK

PayPal

Credit Card/ Debit Card

Payme (HSBC)

FPS ID: 163379498

Direct Bank Transfer

Pin Point Trading Company Limited
Bank of China (Hong Kong)
A/C #012-822-2-015048-5
Hang Seng Bank
A/C #369-483755-883

Delivery methods﹕

  1. After purchasing HK$600 or above after discounted in single order, you can enjoy free shipping to industrial and commercial addresses/residential addresses/SF Express addresses in all districts of Hong Kong (additional surcharges will be charged in remote areas). The order will be delivered directly by SF Express or other logistics providers.
  2. We will deliver the goods within 3 to 10 working days after the payment has been confirmed and succussed (excluding pre-ordered goods). After delivery, the website will notify the buyer of the express delivery number in the system, and the buyer needs to go to the relevant express company’s webpage to track the delivery. schedule.
  3. If the entire single order is less than $600 after discounted and chooses SF Express service, the order will be sent on a freight collect basis, and the freight will be borne by the customer.
  4. If the buyer cannot be contacted during delivery and the delivery is unsuccessful, the product will be returned to the warehouse and the customer will be responsible for the additional shipping costs incurred by returning the item and re-delivery.
  5. When placing an order, please fill in the following required delivery information:
    • In the address column, fill in the SF station/self-pickup locker/business point/cooperation point number, or the door-to-door delivery address
    • The recipient’s name
    • The recipient’s phone number
  6. If the customer provides a work or residential address other than that of the person receiving the goods, our company will not be responsible if there are any problems when delivering the goods.
  7. All shipping dates are estimated shipping dates. Pin Point Living will not be responsible for any loss or damage that may be caused by delivery delays.
  8. If the order contains both ready-made and ordered goods, we will wait for all the goods to arrive and send them out together.
  9. In case of any dispute, we reserve the right to make the final decision.